We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.
We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
No, our prices are very competitive & far lower than franchise cleaning companies, our service has better quality & higher standards.
Be aware of many “cleaning companies” who clean homes illegally because they have not taken the steps necessary to become a legitimate business, they don’t carry any insurance to protect the homeowner’s possessions & their own employees in case of injury; many also pay them under the table, because of this, they can offer lower prices, the problem here is that clients have no recourse for compensation from these companies if their belongings are broken or stolen or if the maids damage you granite counter-top or your hardwood floor.
No, our prices are very competitive & far lower than franchise cleaning companies, our service has better quality & higher standards.
Be aware of many “cleaning companies” who clean homes illegally because they have not taken the steps necessary to become a legitimate business, they don’t carry any insurance to protect the homeowner’s possessions & their own employees in case of injury; many also pay them under the table, because of this, they can offer lower prices, the problem here is that clients have no recourse for compensation from these companies if their belongings are broken or stolen or if the maids damage you granite counter-top or your hardwood floor.
No, you may cancel at any time.
We provide the equipment & professional-grade chemicals needed to thoroughly clean your home.
If you require to use your cleaning supplies, note that we are not responsible for any damage associated with those products,
when this request is made we ask that you have the cleaning chemicals & supplies ready so we can perform our cleaning service as efficiently as possible.
If you require us to use green cleaning products or If you want us to use your cleaning products, please let us know before we start the service.
Sweet Home Cleaning customers enjoy the benefits of a full contingent liability insurance of $1,000,000 & a $10,000 fidelity bond.
This means that the insurance protects not only our company and employees but also each of its customers as third parties for such possibilities of breakage & damage.
We run a detailed nationwide background check on all applicants in our hiring process & we are fully licensed, bonded & insured.
It’s up to you, many of our clients are away during cleaning, there are different ways to arrange our visit.
You may leave keys hidden under the mat, in the mailbox, with a neighbor, front desk, or give us a spare.
We will need to have a key or security code for the alarm system, we have systems in place to keep your keys secure.
We want you to be 100% satisfied with each cleaning you receive from us.
We have built our business providing our clients with the best possible service available, still, we realize that we are human, things will from time to time get missed
If you are not absolutely delighted with the cleaning, we will re-service the area within 24 hours of notification for free.
Most cleaning companies wouldn’t dare stand behind a guarantee like this, but we stand behind our work.
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